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Challenge

Medlyze operates within the niche transparency in coverage (TiC) space and required a powerhouse team to run 24/7

  • As a startup, Medlyze needed top-tier data analytics talent, but could the economics of a full US-based team was not viable
  • Every month brought unique challenges, defined by the new customers that Medlyze onboarded onto its TiC platform
  • Medlyze needed top-tier outsourcing talent, but was weary of finding a partner that brought trust, security, and ownership to the data

Solution

Dedicated Staffing

  • Recruited and hired elite data analysts and engineers in India, including former engineers from Infosys and TCS
  • Created a true mission critical team for Medlyze to expand its business

Technical Thought Leadership

  • Work with the Medlyze team in understanding all existing and new use cases and requirements for new customers
  • Analyzed various cloud infrastructure providers and set up the cloud infrastructure from scratch

Cost-Effective Scaling

  • Delivered significant cost savings of ~65% per FTE compared to US hiring while not sacrificing on quality
  • Created fully automated systems that require very low ongoing maintenance costs

Results

With SoftwareX as it’s partner, Medlyze has become a leader in the TiC space and is growing exponentially

  • With SoftwareX as its partner, Medlyze has brought the Medlyze Mentor product and a generative AI assistant product to market. The AI product helps customers analyze swaths of data without overburdening their analytics team
  • Medlyze has been able to scale with an efficient, lean team of 2-3 engineers

Key Differentiators

Hands-On Leadership

  • Executive involvement in training
  • On-site implementation support
  • Direct participation in workflow analysis

Sustainable Staffing Model

  • On-site management presence
  • Built-in succession planning
  • Continuous training programs

Cost-Effective Scaling

  • Reduced operational expenses
  • Flexible resource allocation
  • Scalable implementation model

We have worked with Sid and his team for a few years and it was an incredible decision. SoftwareX is our trusted analytics team, and I couldn’t recommend them enough

Puneet, Medlyze Law FirmCEO

To learn more about how CatalyzeX can help your organization harness the power of AI and BPO, contact us today to schedule a free consultation.

SoftwareX hires top engineering talent from India’s premier institutions, such as the Indian Institutes of Technology (IITs), at highly cost-effective prices to help businesses accelerate development cycles, improve product quality, and drive innovation. Our rigorously vetted engineers and developers mesh with your team in the manner you need, from full team buildout to team augmentation.

We’re a part of your team.

Commitment

We deliver the highest caliber talent and service. No exceptions.

Value

We take the time to understand your unique needs and craft customized solutions.

Resources

We focus on long-term success, not just short-term transactions with ongoing training and look for ways to optimize results.

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